The art of managing remote teams is a skill that can be developed. The pandemic permanently transformed where and how people work. In 2019, less than 7% of employees in the private business sector ...

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...

Microsoft is improving its communication tools for business users. They've introduced a live chat feature for Microsoft 365 Business subscribers. Today, Microsoft announced a new live chat feature ...

Managing remote teams comes with its own set of challenges. One of the biggest hurdles project managers face is streamlining communication and collaboration to ensure the project runs smoothly. 42% of ...