VoIP, or Voice over Internet Protocol, is a method of sending audio voice signals -- or, more specifically, telephone signals -- as data packets over the Internet. By taking advantage of the different ...

The spread of COVID-19 has altered our way of life in so many ways. With lockdown orders in place across the UK,and in the United States, many businesses will have had to work quickly in order to ...

Most of us have experienced telephone calls with disturbing echoes on the line. Low echo volumes together with discernible delay can make a line completely unusable, with the call being terminated ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

Easily manageable, hassle-free deployment, minimal downtime, and savings seem like a symphony to the ears of any business owner when it comes to installation of a communication solution. However, VOIP ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. At the Uniformed Services University of the Health Sciences, a U.S ...

When a construction crew inadvertently cut through fiber-optic cables in St. Louis Park, Minn., last summer, things could have been catastrophic. With the city’s public safety answering points (PSAPs) ...

Jan. 6, 2022, is a date that CIOs and other IT leaders need to circle on their calendars. This is the deadline by which non-fixed phone lines will need to comply with the upcoming RAY BAUM's Act ...

The complexity of managing and maintaining voice-over-IP systems is posing more problems than many IT managers initially expected, spurring demand for so-called Day 2 support services, users and ...