Every year, enterprises spend millions on Oracle support. It’s the source of about 50% of Oracle’s revenue. But more and more these days, companies are asking what they’re really getting for all that ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

BS&A Software, a leading provider of SaaS-based municipal ERP solutions, announces the launch of its new AI Assistant, an ...

The Social Security Administration is seeking market feedback on the upcoming Information Technology Support Services Contract, or ITSSC, recompete.

One of the most persistent myths surrounding Linux and other open source software is that there’s no easy way to get good support. Just this week, for instance, we saw this claim used in Microsoft’s ...

On my previous post about the scalability of the "support subscription" business model, Joel Jackson said: "I’m confused Savio...what don’t you understand about a software subscription annuity model?