AI Knowledge Base Builder is a production-ready application that automatically extracts question-answer pairs from customer service conversation transcripts using Claude AI, clusters similar questions ...

Abstract: While generative large language models exhibit robust capabilities in multi-task scenarios, they struggle with fine-grained semantic understanding tasks, particularly for languages lacking ...

Abstract: Tools based on the use of Large Language Models (LLMs) have improved the computer programming teaching process, automated feedback processes, facilitated program repair, and enabled ...

California Gov. Gavin Newsom signed several new bills into law in 2025, with many of them addressing issues that continue to impact Californians such as consumer protections, labor and workplace ...

With a new year comes a raft of new laws, many of which took effect Jan. 1. These are some of the laws approved by the state of California to go into effect in 2026.

Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, customer ...

Cybersecurity researchers have discovered two malicious Google Chrome extensions with the same name and published by the same developer that come with capabilities to intercept traffic and capture ...