New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...
Your ERP knows everything about your business. The problem is, it can't tell you anything without a specialist, a report, and an afternoon.
AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea ...
A fake Zoom meeting website is silently pushing surveillance software onto Windows machines. Visitors land on a convincing imitation of a Zoom video call. Moments later, an automatic “Update Available ...
New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...
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