New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

Founded in 2022 by Devyani Gupta and Vengadanathan Srinivasan, Arrowhead is building AI-powered voice agents for the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their issue ...

LVS Advisory, a New York City-based full-service investment firm, recently released its fourth-quarter 2025 investor letter.

AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea ...

The Television Academy may have finally solved its talk and scripted variety conundrum. As the number of eligible late night talk shows and sketch series continues to shrink, the org’s Board of ...

A fake Zoom meeting website is silently pushing surveillance software onto Windows machines. Visitors land on a convincing imitation of a Zoom video call. Moments later, an automatic “Update Available ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale ...

The government has begun construction of a multibillion-dollar detention camp system in the newest phase of Stephen Miller’s mass deportation strategy.

Beyond Finance reports on debt collectors' intimidation tactics and rights protections under the Fair Debt Collection Practices Act. Know your rights!

Describing Ms. Banerjee’s visit to the Supreme Court and the Election Commission as a “scripted drama”, BJP leaders said it was a “flop show” as she returned “empty-handed”. Every single genuine ...